If you have any problem with PSP Video Converter:

Make sure you are using the most recent version.
Please read our FAQs (Frequently Asked Questions).
Please refer to the Help (CHM) file attached with the software.
If you still can't solve your problem, please contact our support team.

We'll try to help you as soon as possible, usually in one or two business days. If you have any comments or suggestions for the next release, please feel free to post them to us.